Terms of Service
Last updated: 1 January 2026. By accessing this website or using ClairSec services, you agree to these terms. Contracted clients are additionally governed by their Master Services Agreement (MSA), which supersedes these terms where they conflict.
1. About ClairSec
ClairSec is a managed cyber threat intelligence firm providing dark web monitoring, threat monitoring, attack surface management, phishing intelligence, vulnerability intelligence, executive reporting, and brand protection services to EMEA-based organisations.
2. Acceptance of terms
By visiting this website, submitting an enquiry, or engaging ClairSec services, you confirm that you are authorised to bind yourself or your organisation to these terms. If you do not agree, do not use this website or our services.
3. Website use
3.1 Permitted use
You may browse this website for personal, non-commercial purposes and for the purpose of evaluating ClairSec services. You may share links to public pages.
3.2 Prohibited use
- Scraping, crawling, or automated data collection without written consent
- Attempting to probe, scan, or test the vulnerability of this website
- Introducing malicious code or attempting denial-of-service attacks
- Reproducing, republishing, or commercially exploiting content without attribution
- Impersonating ClairSec or its personnel
4. Intellectual property
All content on this website — text, graphics, logos, methodology descriptions, and code — is the property of ClairSec or its licensors and is protected by copyright and intellectual property law. Intelligence reports and analysis delivered to clients are licensed for use by the client organisation only; redistribution requires written consent.
5. Intelligence services
5.1 Nature of intelligence
Threat intelligence is inherently probabilistic. ClairSec provides analysis and assessments based on available information at the time of production. Findings represent our professional judgment and should not be treated as legal advice, audit opinions, or guarantees of security outcomes.
5.2 Client responsibilities
Clients are responsible for:
- Maintaining accurate contact details and escalation paths
- Reviewing and acting on intelligence within agreed SLA windows
- Ensuring their own staff handle TLP-marked intelligence appropriately
- Not sharing TLP:RED or TLP:AMBER+STRICT reports outside authorised recipients
5.3 Contracted services
The scope, deliverables, pricing, and SLAs for contracted services are defined in the executed Master Services Agreement and Statement of Work. In case of conflict, the MSA governs.
6. Confidentiality
ClairSec treats all client information as strictly confidential. We do not disclose client identity, findings, or operational details to third parties without written consent, except where required by law or court order. Clients must treat ClairSec proprietary methodologies, tooling, and source information as confidential.
7. Limitation of liability
To the maximum extent permitted by law, ClairSec's total liability for any claim arising from use of this website or our services shall not exceed the fees paid by the client in the three months preceding the claim. ClairSec is not liable for indirect, consequential, or incidental damages, including loss of data, revenue, or business opportunity.
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
8. Disclaimer of warranties
This website and its content are provided “as is” without warranties of any kind, express or implied. ClairSec does not warrant that the website will be uninterrupted, error-free, or free of harmful components. Links to third-party sites are provided for convenience; ClairSec does not endorse their content.
9. Data protection
Personal data collected through this website and in the course of delivering services is processed in accordance with our Privacy Policy. Clients who are data controllers and engage ClairSec as a processor are additionally governed by a Data Processing Agreement (DPA).
10. Responsible disclosure
If you discover a vulnerability in this website or ClairSec infrastructure, please report it responsibly via our Vulnerability Disclosure Policy. We do not pursue legal action against good-faith security researchers who follow the policy.
11. Changes to these terms
We may update these terms to reflect changes in our services or applicable law. Material changes will be posted on this page with an updated date and communicated to active clients by email. Continued use of our services after changes take effect constitutes acceptance.
12. Governing law and disputes
These terms are governed by French law. Any dispute arising from or relating to these terms that cannot be resolved by negotiation within 30 days shall be referred to the exclusive jurisdiction of the courts of Paris, France.
13. Contact
Questions about these terms: legal@clairsec.com